Thank you for choosing to be part of our community at SIMRANO (“Company”, “we”, “us”, or “our”). We are committed to safeguarding your personal information and protecting your right to privacy. If you have any questions or concerns about this policy or how we handle your personal information, please contact us at orders@simrano.shop.
When you visit our website simrano.com or use any of our services, you trust us with your information. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the rights you have in relation to it. If you do not agree with any part of this policy, please discontinue using our website and services.
This Privacy Policy applies to all information collected through our website and any associated services, sales, marketing, or events (collectively, the “Site”).
Please read this policy carefully to make informed decisions about sharing your personal information with us.
1. WHAT INFORMATION DO WE COLLECT?
A. Personal Information You Disclose to Us
We collect personal information that you voluntarily provide when you register on the Site, make a purchase, subscribe to newsletters, request information, participate in promotions, or otherwise contact us.
The type of personal information we collect includes:
Name and Contact Data
Full name, email address, phone number, billing/shipping address, and similar contact details.
Credentials
Passwords, password hints, and similar authentication information.
Payment Data
Payment card details (stored securely by our payment processor), UPI information, or other payment credentials.
Social Media Login Data
If you choose to log in via Facebook, Google, or another platform, we collect profile information as permitted by that service.
All information you provide must be accurate and updated when necessary.
B. Information Automatically Collected
Certain information is collected automatically when you visit the Site, including:
• IP address
• Browser type and version
• Device information
• Operating system
• Location (approximate)
• Referring URLs
• Pages visited, time spent, and usage patterns
• Technical diagnostics
This data is used for security, analytics, troubleshooting, and improving website performance.
We may also use cookies and similar tracking technologies.
C. Information Collected from Other Sources
We may obtain information about you from:
• Public databases
• Social media platforms
• Marketing partners
• Third-party analytics tools
Examples include profile information, marketing leads, or publicly available data.
2. HOW DO WE USE YOUR INFORMATION?
We process your information for legitimate business purposes and based on your consent, contractual necessity, or legal obligation.
We use your information to:
• Process and fulfill your orders
• Send order updates and notifications
• Manage your account
• Provide customer support
• Send marketing and promotional communications (optional)
• Request feedback
• Improve website performance
• Enable user-to-user or customer-to-support communication
• Protect our Site and detect fraud
• Analyze user behavior to enhance our services
You can opt out of marketing communications at any time.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We share information only when necessary and under the following circumstances:
With Your Consent
For purposes you agree to explicitly.
Legal Requirements
To comply with law enforcement, court orders, or governmental requests.
Legitimate Business Interests
To protect rights, prevent fraud, or ensure Site security.
Third-Party Service Providers
We may share information with vendors supporting functions such as payment processing, analytics, hosting, customer support, marketing, logistics, and order delivery.
Business Transfers
During mergers, acquisitions, asset sales, or restructuring.
Affiliates
Entities under common ownership or control, subject to this same policy.
We do not sell or rent your personal information to third parties.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes. Cookies, pixels, analytics tools, and similar technologies may be used to store information, enhance user experience, track activity, and personalize content. You may manage cookie preferences through your browser settings.
5. DO WE USE GOOGLE MAPS?
Yes. Our website may use Google Maps for location-related features. Use of Google Maps is subject to Google’s Terms of Service and Privacy Policy.
By using our site, you allow us to access or cache location data where relevant.
6. HOW DO WE HANDLE SOCIAL LOGINS?
If you log in using a social media account, we receive limited profile information depending on your settings with that provider (such as name, email, profile image). We use this information solely to facilitate login and account creation.
We have no control over how social media platforms use or share your data; refer to their privacy policies for more information.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your personal information only as long as necessary for:
• Fulfilling orders and delivering services
• Legal, accounting, tax, or compliance obligations
• Maintaining your account
If no longer needed, we securely delete, anonymize, or restrict access to your information.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use technical, administrative, and organizational measures to protect your personal information against unauthorized access, theft, or misuse. While we strive for full security, no online transmission is ever 100% risk-free. Use the website within a secure environment for added protection.
9. DO WE MAKE UPDATES TO THIS POLICY?
Yes. We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised date. Continued use of the Site indicates acceptance of the updated policy.
10. HOW CAN YOU CONTACT US?
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, contact us at:
Email: orders@simrano.shop